UPS: Free Shipping on pre-paid orders
over $100.00 applies to UPS Ground within the continental US only. If the
customer returns the item(s) for ANY reason except that it is defective,
customer is responsible for outgoing freight as well as return freight.
The cost of the shipping will be deducted from the credit which the customer
is entitled to upon receipt of the returned item(s). All other Return
Policy rules apply.
COMMON CARRIER ORDERS: We are also happy to provide free
freight on our truck ship items over $100.00 when feasible. Certain vendors offer free shipping on common carrier orders over $100. We will gladly pass along these savings when available. Ask your representative if your pre-paid order qualifies. Please note that some deliveries may incur additional charges to
the customer. We are happy to suggest other methods of delivery to avoid
or minimize such additional charges. Please speak to your sales representative
with any questions or concerns you may have.
FREE SHIPPING TERRITORY: Free shipping applies in the United
States within the 48 continental states. For customers located in Hawaii
and Alaska, shipping would be free to the closest continental US border
and the customer would then be responsible for any additional shipping fees
thereafter. Shipping quotes can be provided by your sales representative.
International customers also get free shipping to the closest US border.
This also applies to any freight forwarder companies you might use within
the United States. Any additional shipping fees and import duties or taxes
would be the customer's responsibility. Payment method for this type of
order is wire transfer only.
TAIL GATE DELIVERY: All common carrier deliveries are "tail
gate" only deliveries. This means that the truck driver will only move the
item to the tail gate of the truck. The customer is responsible for off-loading
the item and moving the item from that point. Please arrange to have help
present to assist you in carrying your product.
RESIDENTIAL DELIVERIES: Residential deliveries are deliveries
that are made to NONCOMMERCIAL addresses regardless of the presence of a
company name at that address. Only heavy weight deliveries (see below) are
subject to these additional charges. To avoid these additional charges other
options are available for delivery such as shipping the item to the nearest
truck terminal for pick in your area or by shipping it to an alternate address
such as a work address. These charges are incurred due to the need for switching
your order from a large truck to a smaller one for delivery to your home.
Large trucks cannot drive onto residential streets. Please speak to your
sales rep for further information and rate quotes.
LIFT GATE DELIVERIES: Lift gate trucks are specially designed
trucks that have a lowering system present to assist in off-loading your
item from the truck to the ground. Lift gate delivery can be arranged at
an additional charge if there is no way for you to remove such a large package
yourself. Please speak to your sales representative for additional information
and rate quotes.
RETURNS: If the customer returns the item(s) for ANY reason
except that it is defective, customer is responsible for outgoing freight
as well as return freight. The cost of the shipping will be deducted from
the credit which the customer is entitled to upon receipt of the returned
item(s). All other Return Policy rules apply.
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