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| *** Please allow 10 to 15 business days for ALL Occidental orders. |
Frequently Asked Questions
Product Questions
How do I figure out my belt size?
I want to modify my current suspenders so they are just like your Stronghold suspenders. Can I just buy the padded Cordura® yoke?
Do you make custom bags?
What do you mean by "Hand Specific" design?
I'm left-handed and nothing seems to work for me. Can you help?
What's the difference between your Cordura® and all leather bags? Which wears better?
What do you recommend to condition the leather bags with?
I have to do full service carpentry from framing to trim. What models work the best for all types
of applications?
What are the main differences between your Trimmer bags and your Framer bags?
Company Questions
You used to sell directly to the public. Why don't you anymore?
Can I purchase spare parts from you?
What is your warranty?
Are your products made in the USA?
Product questions
How do I figure out my belt size?
To size your tool belt, place your existing tool belt on an even surface and measure it from the end of the
buckle to the most commonly used hole. Select the belt size (by mid range) that is closest to
your measurement.
If you do not have a current tool belt to measure, you can get an approximate mid range measurement by adding
4" to your pant waist size.
Size |
Mid
Range |
Approx.
Pant Waist |
| Small |
34" |
(29" to 32") |
| Medium |
37" |
(33" to 35") |
| Large |
41" |
(36" to 39") |
| X-Large |
45" |
(40" to 44") |
| XX-Large |
49" |
(45" to 49") |
| XXX-Large |
53" |
(50" to 54") |
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I want to modify my current suspenders so they are just like your Stronghold suspenders. Can I just buy the padded Cordura® yoke?
No. Occidental's suspenders are constructed in such a way that conversion simply is not possible. It's time to step up to the
Stronghold™ Suspension System! The Stronghold™ Suspension System is different in more ways than the obvious!
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Do you make custom bags?
No. At one time Occidental did provide custom work. It has been many years since we offered this service. We strive to meet
the broadest range of work habits nationally by offering a wide selection of belts, bags and accessories. Please keep in mind
that we offer lifetime repairs on our all leather products.
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What do you mean by "Hand Specific" design?
Hand specific means the placement of holders based on which hand most often accesses that tool or fastener.
Our standard designs and designations are based on the right-handed carpenter.
The tool bag holds the tools most often accessed with the right hand (hammer, pencils, retractable knife, etc.)
and is worn of the right side of the body.
The fastener bag holds the tools and fasteners most often used with the left hand (nail sets, driver bits, angle
square, etc.) and is worn of the left side of the body.
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I'm left-handed and nothing seems to work for me. Can you help?
Yes. We provide many of our most popular styles (at no extra charge) in a left handed, "mirror image" pattern. The tool bag is then worn on the left side of the body. The fastener bag is worn on the
right side.
Separate product codes are listed for the left-hand models available. These codes use the suffix " LH ". EXAMPLE: 5080LH
Visit our index of left handed products.
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What's the difference between your Cordura® and all leather bags? Which wears
better?
The basic differences are in weight, comfort, feel, and overall performance. Our leather and the
industrial grade Cordura® we use will wear roughly the same, depending on work habits.
Cordura® does has an advantage in its lighter weight. Yet, no fabric, regardless of how tough it is
will ever perform like leather. Leather forms not only to your body and tools, it "remembers" your work
habits and becomes a part of how you move and work. Leather tool systems wear in (not out) and become more
comfortable and functional over time. Also lets face it, nothing feels like leather.
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What do you recommend to condition the leather bags with?
All our leather is custom tanned to meet the demands of heavy, outdoor use, and requires little maintenance.
For occasional cleaning purposes (about once a year), we recommend using a leather cleaner, saddle soap, or warm soap and water.
You should follow this with a light application of a non-oil based leather conditioner or a light coating of petroleum jelly.
(Some oils and oil based conditioners may decompose threads and shorten the life of the leather)
Remember to always wash mud, concrete, etc. from leather surfaces with a damp cloth before it drys and
draws out the natural oils in the leather.
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I have to do full service carpentry from framing to trim. What models work the
best for all types of applications?
The models that work best for the multi-functioning carpenter are the 5080DB Pro Framer™
or the 8080DB Pro Framer™.
Both models have "hand specific" tool holder placement for the most commonly used tools including the angle square.
These double bag models work well for heavy framing and applications that require multiple screws and fasteners.
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What are the main differences between your Trimmer bags and your Framer bags?
The main differences between our Trimmer series and our Framer series are: a slimmer bag design,
a different tool configuration, and the addition of a safety release tool snap. The main bags
are about 2.5" narrower and, due to size limitations, we do not provide an angle square holder.
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Company Questions
You used to sell directly to the public. Why don't you anymore?
Occidental Leather does not sell directly to the public. We sell our products to a great many lumber and hardware stores
nationally. These stores incur overhead costs to stock Occidental and provide service to you. We respect and honor the
integrity of our suppliers. We welcome your questions regarding our products and will be happy to facilitate a sale with a
supplier of your choice.
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Can I purchase spare parts from you?
No. Occidental does not sell raw materials or parts.
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What is your warranty?
Warranty Policy: Our products are guaranteed for a period of two full years against defects in craftsmanship
or materials. What is not covered is normal wear and tear. Also, we cannot cover damage caused by misuse, abuse, neglect,
or alterations and repairs performed by anyone other than Occidental Leather.
We do offer a lifetime repair (stitch & rivet) service on all of our leather products as a service to our customers.
Call customer care for details.
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Are your products made in the USA?
YES. Many people are not aware that Occidental is a stickler for detail and that we insist on American made raw materials (leather, threads, rivets, etc.) and labor. Our only manufacturing facility and our R&D Studio are currently located in Santa Rosa, CA.
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